FFCU - Privacy Policy

Foothills Federal Credit Union
Privacy Protection Policy Notice

At Foothills Federal Credit Union, your privacy is top priority. This notice describes how we protect the privacy of your personal information. Throughout this notice, the word “information” refers to personal information about you that may not be publicly available.

Information that we collect and disclose to others:

We collect information about you from the following sources:

	Applications and other forms you submit to us, such as your name, address, social security number, assets, and income.
	Information about your transactions with others, and us such as your account balance, payment history, parties to transactions, and credit card usage.
	Consumer reporting agencies, such as your creditworthiness and credit history.

We may disclose all of the information that we collect, as described above.

Parties to whom we disclose the information:

	Financial service providers, such as those that provide data processing, mortgage securities, credit card, and insurance services.
	Non-financial companies, such as retailer, direct marketers, airlines, and publishers.
	Others, such as non-profit organizations.

We may disclose all the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose information about you under other circumstances, as permitted or required by law.

If you decide to terminate your membership with us or become an inactive member, we will not share information we have collected about you, except as may be permitted or required by law.

How we protect your information:

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your information. If you have any questions concerning this notice, please do not hesitate to call us-we are here to serve you.

Electronic Privacy/Security
Foothills Federal Credit Union has security measures in place to protect the loss, misuse and alteration of the information within our Web site. Visitors to our Web site will remain anonymous unless you choose to provide personal information by submitting forms contained within this site. The personal information you provide will be used discretely and solely for the use of the Foothills Federal Credit Union to better serve its customers.

Because this site does not currently use encryption, information sent to us via e-mail may be vulnerable as is all non-encrypted e-mail messages traveling via the Internet. Due to this risk, we do not ask for highly-sensitive information such as credit card, account, or social security numbers. If you do not wish to provide information online, you may call us at (800) 978-8884, or fax us at (865) 458-1710. This site does not use cookies.

Collecting User Information
Our Web server collects standard, non-identifying information about our Web site visitors such as the date, time, Web page visited, and IP address. We may also collect e-mail addresses of those who communicate with us via e-mail. This information is used to compile statistics and aggregate information on the usage of our Web site. This information will only be used internally by the Foothills Federal Credit Union and will not be shared with other organizations. We do not compile, buy, sell, rent or trade customer e-mail lists. We do not make the e-mail addresses of those who access our Web site available to others.