Latest Information
New In-Branch Experience: Learn More About IDCheck
Foothills Federal Credit Union understands it's crucial to help protect you from account takeover fraud. That's why we are introducing IDCheck by Velera, a new tool designed to enhance security and streamline identity verification for Shared Branching transactions when visiting another state. This new fraud prevention measure allows us to make certain it is YOU trying to access your account, not an imposter.
Important Update – Effective May 1, 2025
Beginning May 1, 2025, all Shared Branching users (who utilize a Shared Branch in another state) must preload their state-issued driver's ID into the IDCheck application before visiting a participating Shared Branch location. This ensures a smoother and more secure transaction experience for everyone involved.Who Needs to Prepare?
- Visiting a Shared Branch in another state?
If you are a member of a Credit Union participating in Shared Branching, follow the steps below to set up your IDCheck before May 1, 2025. - Foothills Federal Credit Union Members using Shared Branching?
If you plan to visit another Credit Union within the Shared Branching network, set up IDCheck before May 1, 2025, to ensure a hassle-free experience when conducting your transactions
How IDCheck Works
- Scan the QR code located in the branch or visit verify.coop.org.
- Select your credit union's name from a drop-down list.
- Enter your member number and the last four digits of your social security number.
- Upload a photo of your ID.
- Take a selfie.
Tip: Save your validation for an even quicker experience next time! - Show your one-time passcode to the teller (passcode is valid for 20 minutes).
If you have any questions, please contact us at (865) 458-4347.
